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Refund & Cancellation Policy

DTerms has full confidence in the wide range of services we offer, and we are dedicated to providing exceptional and reliable services. Our goal is to establish a long-term, profitable, win-win relationship with our clients. We have a very high retention rate. We make certain that we fully understand the work that is expected from us and deliver best practice services to our clients, thus a reversal of any charges to DTerms is not available for our clients.

DTerms does not guarantee any refunds for the cancellation of its services. DTerms does not offer any refund for services already delivered or any other miscellaneous charges which are non-recoverable for DTerms and refunding them causes any loss to DTerms. All sales are final. There are no refunds or credits of any kind for any funds spent on third-party search engines or social media. The client is ultimately responsible for the ad spend on these third parties.

This cancellation and refund policy is subject to changes without prior notice. We encourage our clients to revisit this page often to be updated on certain terms that have been changed.

 D TERMS   LTD | 1/D,  Avenue  4/28,  Mirpur  1,  Dhaka,  Bangladesh